I need to write about why I am leaving my current job in cardiothoracic critical care. I realized this when I said to A, "Oh, there are things worse than death. [pause] Hey, that's what my job has taught me!" I mean, honestly, I can't gloss over that.
For those of you who have read for a long time, you know I've loved working in critical care. It's hard and physically/emotionally draining, but I have gotten such a sense of peace and satisfaction from helping people in the middle of a health crisis. I've written about it here and here and here and here.
There are some logistical reasons that I'm leaving - the main one is that it seems silly to be at home during the week when the kids are at school and A is at work and then go to work on the weekends when everyone is home. I'm also ready to have holidays off and work during the daytime hours. I could easily meet most of those requirements by working day shift on my unit, though, and I choose not to.
Another somewhat superficial reason I'm leaving is the management. I know, everyone always complains about the management. The thing is, I've been there for over eleven years and through at least four managers I remember and I've never really noticed management before, so I assume they were at least competent. Currently, the search is on for a new manager and a set of supervisors are in charge. None of them have a lot of training or experience in management and the result has been a lot of negative feedback to staff, nit-picking and micromanaging, and lack of support when our census and acuity are high. They also choose the most ridiculous hills to die on and therefore alienate staff. The morale on our unit is low. A lot of us are angry and frustrated - it feels like we are being given more and more unimportant tasks that take us away from actually caring for our patients. No, I don't have time to talk to my patient's family - I have these twelve extra things to chart on first. Unfortunately, one of these supervisors is a finalist for the manager position.
There is very little communication between our supervisors and our medical director. She didn't know how high our nursing turnover has been and how short-staffed we've been. She was shocked. It's like little kids trying to cover up their mistakes and not thinking things through. To teach us a lesson, they gave everyone on the unit a poor mark in the Patient Satisfaction section of our last evaluation and when someone asked, "Will this affect my tuition reimbursement?" she was told, "Oh. We don't know. We didn't think of that." (The answer was yes, by the way.)
These are minor quibbles when compared to the moral and ethical dilemmas causing most of my struggles. Let me preface them by saying that we do some amazing things in cardiothoracic care. We do save lives. We can put in a sort of artificial heart in order to keep someone alive and active for a few more years or until s/he gets a heart transplant. We do heart transplants and will soon be doing lung transplants. We have almost a dozen cardiothoractic surgeons who are involved in different studies and providing excellent surgical services to people who otherwise would need to travel hours for their care. We have a group of heart failure physicians who I would follow to the ends of the earth because they are everything physicians should be. I've learned so much in the last eighteen months since this unit was created.
I'm going to talk about ethics now and I want to make it clear that I know these are ethical and moral dilemmas for a reason and some of you out there will have different beliefs than I do. I give excellent care to all my patients. We do not have to agree or get along or even like each other for me to care for you to the best of my ability. I will advocate for you and push for the best care for you, the care that you want.
On the medical critical care unit, the care is directed by a pulmonologist/intensivist. S/he is a lung doctor trained in critical care. When I worked there, I felt like we worked as a team with the patient and families. We tried to ascertain the patient's wishes, either by a living will or other legal document, or by what the family said s/he would want. It wasn't a perfect system, of course, but we tried. We would do everything we could to save someone and a lot of times we would, but sometimes there would come a point where the intensivist would sit down with the family and say, "We've done everything we can do." Our care would shift to keeping the patient comfortable and helping the family begin the grieving process.
We do not do that anymore, not in cardiothoracic care. It doesn't matter what you wanted before - now you've had surgery and you signed up for these potential complications. You'll have to see them through. No one is allowed to die and certainly not in a peaceful way. Any death is traumatic and contains chest compressions, trips back and forth to the OR for more surgical interventions, more tubes, more machines. When they talk about rising healthcare costs, especially in the last few days or weeks of life? Yeah, that's us.
I don't want to disparage the choices that people make. If a patient tells us, "I want to fight until the end," we do. I am behind that 100%. But when they tell us that they're done fighting, when families tell us "S/he wouldn't want this," when we still press on in the case of futility . . . I can't do it anymore. I can't see their wishes brushed aside so easily. I was trained to advocate for my patients. In critical care, I am their voice. I move between the different physician specialities, translating medical jargon for the families if necessary, ensuring that their questions are answered adequately, reminding us all that at the heart of all this technology, there is a person with intrinsic worth and values and we need to honor them. For the last few years, I've felt like my voice - the patient's voice - is no longer being heard.
I am thinking of the ninety-year-old previously independent man who had heart surgery and ended up permanently on the ventilator and with renal failure. His skin blistered all over, he was in excruciating pain no matter what we did, he didn't want any care, he kept mouthing, "Please let me die" to us.
I am thinking of a man in his sixties who explicitily told his family that he didn't want certain invasive interventions like to be on a ventilator. When he was unconscious and unable to speak for himself, they told the doctors, "He would want this. Do everything." This took him on a journey of every single cardiac intervention we have. He was in our ICU for over two months and when he could speak again, the first thing he said to his wife was, "How could you do this to me? I would never let you be in so much pain."
Every time I took care of patients like this, I felt like I was torturing them. I felt like I was disrespectful of their humanity.
This past weekend, I got pulled aside before I took my assignment. The day shift charge nurse said she'd put me in there for a reason: she needed someone competent, compassionate, AND able to explain things to the family. I get that regularly. A few months ago, the PA assigned to my patient told me that she'd asked specifically for me. These are great ego boosts and I'm not going to turn them down, but it adds to my guilt in leaving. I'm good at what I do. I make a difference in the lives of my patients and families. If I have a strength, I believe I should be using it. Am I giving up? Should I fight harder to change the morale and environment on my unit?
I think this is an eternal struggle with caregivers. There comes a point when we need to be selfish and put ourselves first, but it feels foreign and wrong. I'm going to have less patient interaction in my new job and that thought makes me feel like I'm about to take a strong, cleansing breath. I can still provide a positive experience to the patients I see, but I'm ready to take a step back. I'm burned out - a phrase I never thought I'd say about myself - and if I stay where I am, I'm afraid I'll do more damage than good.